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HDFC ERGO Insurance App:

The HDFC ERGO Insurance mobile app lets you access policy details anytime and anywhere on your smartphone. Explore nearby network hospitals and garages through the HDFC ERGO Insurance app, check your health card, track claim status, find answers to all policy inquiries, and many other benefits.

HDFC ERGO Insurance

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We’re always looking for ways to give you the best mobile app experience possible! The new version of the HDFC ERGO Security App provides the next level of convenience with an improved user interface, easier login, and the addition of new service and convenience.

HDFC ERGO Insurance Features:

1. A unified vision of policy and claims

2. Find locations based on geographic location associated with Google Maps for cashless hospitals, network garages and branches.

3. Link new policies and ERGO Non-HDFC policies.

4. Instant access to towing and ambulance contact data

5. Check the health card and email.

6. Branch contact information and customer service is available at your fingertips.

7. Product information and frequently asked questions

8. Fitness discounts for health policy users

9. Book an appointment with your doctor, find a diagnostic center and connect to over 7000+ cashless hospitals.

10. Remote clinic with online consultation


1. Claim registration and tracking.

2. Synchronize data and get updates at regular intervals.

3. Get new prices and buy policies.

4. Renew policies and set renewal reminders.

5. Request a service to change the policy details

6. Check renewal premium.


1. Login using a registered mobile phone number.

2. Tag and store important documents with E-Locker.

3. Get regular fitness advice.

4. Get insight into how you drive with Safe Drive.

Permission required:

1. Contacts / Phone – Add / Call an emergency contact with “HDFC ERGO Insurance Mobile App” to your phone’s contact list

2. Camera / Storage – To take a photo or select a photo from the gallery to claim, upload photos to e-Vault and other modules.

3. Location – Show nearby location services such as cashless networks and other modules

4. Overlay – to show cross-app notifications while in app preview and to avoid unnecessary notification status bar.

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About HDFC ERGO Insurance:

HDFC ERGO General Insurance is a joint venture between HDFC Ltd. And ERGO International AG, the main insurance company of the Munich Re-Group. The company offers a range of general insurance products in the retail space, such as auto, health, travel, home, and personal accident insurance, and customized products such as property, marine and liability insurance in the corporate space.

The company’s website has an AI-based DIA Chabot that can answer many queries. HDFC ERGO General Insurance has embraced process automation, robotics, and voice analytics to improve the customer experience.

With these technologies, the company claims to process health insurance in 15 minutes and issue health and car insurance policies to customers in 5 minutes through digital platforms. A mobile application has also been created, the Insurance Portfolio Organizer (IPO) application, which offers its services based on geolocation.

The company aims to transform itself into an ‘AI first company’, with more than 30% of customer service requests handled by artificial intelligence (AI) and more than 50% of customers using the digital platform to take advantage of any service since then. They became insured.

In 2020, HDFC Ergo Health Insurance (formerly Apollo Munich Health Insurance) merged with the company after receiving final approval from the Insurance Regulatory and Development Authority of India (IRDAI), making it the second insurance company largest private company in the health and accident insurance business. . With this merger, the company’s product range is expanded to more than 50 in this segment.


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